1. Acceptance of Terms; Modifications. These Terms of Service (the “Terms”) are a binding legal agreement between you and MyBarnHelp (“MyBarnHelp,” “we,” “us” and “our”). The Terms govern your use of our software applications, resources and services for Horse/Livestock/farm/livestock owners and service providers to find each other, communicate with each other, and arrange for the provision of livestock/farm care services (collectively, our “MyBarnHelp”). The Terms govern all use of the MyBarnHelp/Livestock/Horse/Pet Service, whether you access it from our website at MyBarnHelp.com our “Sites” our mobile applications and mobile websites, our Facebook application, our online or phone support offerings, or any other access point we make available to you. BY ACCESSING OR USING THE MyBarnHelp.com SERVICE, YOU ACCEPT THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, YOU SHOULD NOT ACCEPT THEM, IN WHICH CASE YOU DO NOT HAVE THE RIGHT TO USE THE MyBarnHelp/LIVESTOCK/HORSE/PET SERVICE.
You understand and agree that we may change the Terms from time to time, and that any such changes will be effective immediately (except as otherwise described below) when we post the modified Terms on the MyBarnHelp Service. Your continued access and use of the MyBarnHelp Service after we post the modified Terms will constitute your consent to be bound by the modified Terms.
2.1 Nature of the MyBarnHelp Service. The MyBarnHelp Service consists of a desktop Web application, mobile applications, and other related tools, support and services that Livestock/Horse/Pet owners (“Livestock/Horse/Pet Owners”) and providers of Livestock/Horse/Pet-related services (“Service Providers”) can use to find, communicate with and interact with each other. The MyBarnHelp Service includes our educational materials for Service Providers, our Extra Coverage Package, and other related services. We charge fees for some aspects of the MyBarnHelp Service, as described below.
2.2 MyBarnHelp does not provide Horse/Livestock/Pet Care Services. MyBarnHelp is a neutral venue for Service Providers and Horse/Livestock/Pet Owners. MyBarnHelp is not a Service Provider and, except for resources and support specifically described in the MyBarnHelp Service, does not provide Horse/Livestock/Pet care services. We make no representations or warranties about the quality of, Horse/Livestock/Pet care or services, Horse/Livestock/Pet handling, farm sitting, transportation, or other services provided by Service Providers (“Horse/Livestock/Pet Care Services”), or about your interactions and dealings with users. Though we provide general guidance on our Site to Service Providers about safety and Horse/Livestock/Pet care and to Horse/Livestock/Pet Owners about selecting and engaging Service Providers, MyBarnHelp does not employ, recommend or endorse Service Providers or Horse/Livestock/Pet Owners, and we will not be responsible or liable for the performance or conduct of Service Providers or Horse/Livestock/Pet Owners, whether online or offline. We conduct an initial review of Service Provider applications and we facilitate background checks on Service Providers conducted by a third party, but, except where explicitly specified in the MyBarnHelp Service (and then only to the extent specified), do not otherwise screen Service Providers or Horse/Livestock/Pet Owners. You should exercise caution and use your independent judgment before engaging a Service Provider, providing services, or otherwise interacting with users via the MyBarnHelp Service. Horse/Livestock/Pet Owners and Service Providers are solely responsible for making decisions that are in the best interests of themselves and their Horse(s)/Livestock/Pet(s). For example, each user of the MyBarnHelp Service is responsible for keeping current his or her own Horse/Livestock/Pet’s vaccinations, and we will have no liability for anyone’s failure to vaccinate his or her Horse/Livestock/Pet.
2.3 Release. We hereby expressly disclaim, and you hereby expressly release us from, any and all liability whatsoever for any claims, suits, injuries, loss, harm and/or damages arising from and/or in any way related to your interactions or dealings with other users and the acts and/or omissions of Service Providers and Horse/Livestock/Pet Owners, whether online or offline. You acknowledge and agree that YOUR USE AND/OR PROVISION OF Horse/Livestock/Pet CARE SERVICES IS AT YOUR SOLE AND EXCLUSIVE RISK.
2.4 Transactions are between Horse/Livestock Owners and Service Providers. The MyBarnHelp Service may be used to find and offer Horse/Livestock/Pet Care Services and to facilitate payment, but all transactions conducted via the MyBarnHelp Service are between Horse/Livestock/Pet Owners and Service Providers. Except for the limited refunds of MyBarnHelp’s fees described in Section 10.5 and the “Reservation Guarantee” specified in Section 10.5, you agree that MyBarnHelp has no liability for damages associated with Horse/Livestock Care Services (which may include bodily injury to, or death of, Horse/Livestock/Pet) or resulting from any other transactions between users of the MyBarnHelp Service.
2.5 Bookings. Horse/Livestock/Pet Owners and Service Providers transact with each other on the MyBarnHelp Service when they both agree to a “booking” that specifies the fees, appointment/time period, cancellation policy, and other terms for provision of Horse/Livestock/Pet Care Services (a “Booking”). One you complete a Booking, you agree to honor the price and other terms of that Booking.
2.6 Horse/Livestock/Pet Owners are Solely Responsible for Evaluating Service Providers. Horse/Livestock/Pet Owners are solely responsible for evaluating the suitability of Service Providers for the services they offer to provide. Please visit our FAQ for guidance about making informed decisions about engaging Service Providers. Though MyBarnHelp performs a limited review of applications to become Service Providers and facilitates Service Provider background checks conducted by a third party, any such screening is limited, and MyBarnHelp does not warrant that any such screen is accurate, complete, conclusive or up-to-date. Similarly, MyBarnHelp does not endorse reviews of Service Providers by other Horse/Livestock/Pet Owners that may be available via the MyBarnHelp Service, and MyBarnHelp makes no commitments that such reviews are accurate or legitimate.
2.7 Abandoned Horse(s)/Livestock/Pets. Horse/Livestock/Pet Owners who arrange for Horse/Livestock/Pet Care Services and fail to retrieve their Horse/Livestock/Pet within seven (7) days after the service period identified in a Booking (or an earlier period required under applicable animal abandonment or cruelty laws) agree that MyBarnHelp (or the Service Provider) may, in its (or his or her) sole discretion, place the Horse/Livestock/Pet in foster care and/or notify animal control authorities. Horse/Livestock/Pet Owner agrees to reimburse MyBarnHelp and/or the Service Provider for all costs and expenses associated with such actions. Further, MyBarnHelp expressly reserves the right, in its sole discretion, to remove a Horse/Livestock/Pet Owner’s Horse/Livestock/Pet from a Service Provider’s care should MyBarnHelp deem it necessary for the safety of a Horse/Livestock/Pet, the Service Provider, or any persons living with the Service Provider. Prior to removing Horse/Livestock/Pet from the care of a Service Provider, MyBarnHelp will use reasonable efforts during MyBarnHelp’s normal business hours to contact the Horse/Livestock/Pet Owner and/or the Horse/Livestock/Pet Owner’s emergency contact (if provided) to arrange alternative care. Should MyBarnHelp not be able to contact the Horse/Livestock/Pet Owner or the emergency contact, MyBarnHelp will use its best judgment to find alternative care for the Horse/Livestock/Pet until the Horse/Livestock/Pet Owner is able to retrieve his/her Horse/LivestockPet. If you are a Horse/Livestock/Pet Owner, you authorize your Horse/Livestock/Pet’s veterinarian(s) to release your Horse/Livestock/Pet’s veterinary records to MyBarnHelp in connection with any such relocation or re-homing of your Horse/Livestock/Pet. In addition, you are responsible for and agree to pay all costs and expenses incurred by MyBarnHelp in connection with such transfer, including any additional charges for new Bookings.
2.8 Emergencies. We recommend that Horse/Livestock/Pet Owners give their Service Providers contact information where they can be reached in the event medical care for a Horse/Livestock/Pet becomes necessary. Service Providers agree to immediately contact Horse/Livestock/Pet Owners in the event such care becomes necessary or, if contact information for the Horse/Livestock/Pet Owner is not available, to contact MyBarnHelp by phone at 1-800-464-38128 or at info@MyBarnHelp.com. If you are a Horse/Livestock/Pet Owner, you hereby authorize your Service Provider and MyBarnHelp to obtain and authorize the provision of veterinary care for your Horse/Livestock/Pet if you cannot be reached to authorize care yourself in an emergency situation. In such case, you also authorize your Horse/Livestock/Pet’s veterinarian(s) to release your Horse/Livestock/Pet’s veterinary records to MyBarnHelp. Horse/Livestock/Pet Owners are solely responsible for the costs of any such medical treatment for Horse/Livestock/Pets and, if you are a Horse/Livestock/Pet Owner, you hereby authorize MyBarnHelp to charge your credit card or other payment method for such costs. In certain circumstances, Horse/Livestock/Pet Owner may be eligible for reimbursement through insurance coverage, as more fully described in Section 8.
2.9 Consultation Services. MyBarnHelp may offer Horse/Livestock/Pet Owners and Service Providers phone, chat, or email veterinary consultation services from a third party to provide an educational resource for decisions you make about your own Horse/Livestocks/Pet or Horse/Livestock/Pets in your care. These consultation services are provided by a third party, and are not a part of the MyBarnHelp Service. If you use these third party consultation services, you should use them only in conjunction with, and not as a substitute for, professional veterinary care. You agree to resort solely to the applicable third party consultation service in the event of any claims arising from their services.
3. Eligibility. By accessing and using the MyBarnHelp Service, you certify that (1) you are 18 years of age or older, and (2) if registering to be a Service Provider, you are legally eligible to work in the jurisdiction where you will provide Horse/Livestock/Pet Care Services, you have complied and will comply with all federal, state, county, municipal and other laws, statutes and ordinances that are applicable to you, and you have obtained all business licenses, permits, and fulfilled any other necessary requirements to legally provide Horse/Livestock/Pet Care Services. You acknowledge that MyBarnHelp is entitled to rely on these commitments, and is not responsible to ensure that all users have met these eligibility conditions.
4. Use of the MyBarnHelp Service; Suspension.
4.1 Your Conduct on the MyBarnHelp Service. When you use the MyBarnHelp Service, you agree:
• To use the MyBarnHelp Service only in a lawful manner and only for its intended purposes.
• Not to use the MyBarnHelp Service to arrange for the care of exotic or inherently dangerous Horse/Livestock/Pets such as venomous snakes or constrictors, primates, wolves or wolf hybrids, non-domesticated cats, alligators, Horse/Livestock/Pets or other livestock, or any animal with a history of attacks on animals or people.
• Not to submit viruses or other malicious code to or through the MyBarnHelp Service.
• Not to use the MyBarnHelp Service, or engage with other users of the MyBarnHelp Service, for purposes that violate the law.
• Not to use the MyBarnHelp Service (or any predecessor to the MyBarnHelp Service) to arrange for the provision and purchase of services with another user, then complete transactions for those services offline.
• Not to post reviews about Service Providers that aren’t based on your personal experience, that are intentionally inaccurate, or that violate these Terms.
• Not to post content or materials that are pornographic, threatening, harassing, abusive, or defamatory, or that contain nudity or graphic violence, incite violence, violate intellectual property rights, or violate the law or the legal rights (for example, privacy rights) of others.
• Not to post “spam” or other unauthorized commercial communications.
• To use the MyBarnHelp Service only for your own purposes, and not to impersonate any other person.
• Not to transfer or authorize the use of your account for the MyBarnHelp Service by any other person.
• Not to provide false information in your profile on, or registration for, the MyBarnHelp Service.
• Not to interfere with our provision of, or any other user’s use of, the MyBarnHelp Service.
• Not to solicit another user’s username and password for the MyBarnHelp Service.
4.2 Suspension and Termination. You understand and agree that we have no obligation to provide the MyBarnHelp Service to you, nor any obligation to continue providing it once we have begun. If we believe your conduct on the Site or MyBarnHelp Service is inappropriate or violates these terms, and for any other reason (or no reason at all), we reserve the right to suspend or terminate your access to the MyBarnHelp Service in our sole discretion.
5. Registration; Account Security. In order to use some aspects of the MyBarnHelp Service, you will be required to create a username, password, and user profile. If you elect to use the MyBarnHelp Service, you agree to provide accurate information about yourself and keep this information up-to-date. You agree not to impersonate anyone else and not to maintain more than one account. You are responsible for maintaining the confidentiality of your username and password for the MyBarnHelp Service, and you agree not to authorize anyone else to use your username and password. You are responsible for all activity under your account. You agree to notify us promptly of any unauthorized use of your account.
7. Your Content.
7.1 Your Content. We may require or allow you (or someone else on your behalf) to submit or upload text, photographs, images, videos, reviews, information and materials to your profile on the MyBarnHelp Service or otherwise in connection with using the MyBarnHelp Service and/or participating in promotional campaigns we conduct on the Site (collectively, “Your Content”). For example, Service Providers are invited to create a profile page with a photograph and other information and to transmit photos of the Horse/Livestock/Pets under their care to Horse/Livestock/Pet Owners, while Horse/Livestock/Pet Owners may submit reviews of Service Providers.
7.3 Release. If your name, voice, image, persona, likeness, or performance is included in any of Your Content, you hereby waive, and release MyBarnHelp and its users from, any claim or cause of action, whether known or unknown, for defamation, copyright infringement, invasion of the rights of privacy, publicity, or personality, or any similar claim arising out of the use of Your Content in accordance with the license in Section 7.2 and the other provisions of these Terms.
7.4 Your Representations and Warranties about Your Content. You represent and warrant that (1) you are the owner or licensor of Your Content, and that you have all rights, consents and permissions necessary to grant the license in Section 7.2 and make the release in Section 7.3 with respect to Your Content, (2) that you have any necessary consents and releases from individuals who appear or whose Horse/Livestocks appear in Your Content; and (3) Your Content does not violate the law or these Terms.
7.5 Right to Remove or Screen Your Content. Though we are not obligated to do so, we reserve the right to monitor, screen, edit and/or remove Your Content on the MyBarnHelp Service. Our enforcement of these Terms with respect to Your Content is at our discretion, and failure to enforce the Terms in one instance does not create a waiver of your right to enforce them in another instance. We have no obligation to retain or provide you with copies of Your Content, nor will we have any liability to you for any deletion, disclosure, loss or modification to Your Content. It is your sole responsibility to maintain backup copies of Your Content.
7.6 Reviews. If you are a Service Provider, we have no obligation to provide you with the content of any reviews about you submitted by other users of the MyBarnHelp Service, whether before or after termination of your account for the MyBarnHelp Service. We will have no liability to you for any deletion, disclosure, loss or modification of these reviews. We reserve the right to screen, edit or remove these reviews from the AmbienceHors.com Service at any time.
8. MyBarnHelp Insurance Program.
8.1 Insurance Program. For Horse/Livestock Care Services booked through MyBarnHelp, MyBarnHelp offers the insurance program described in this Section 8 (the “Insurance Program”). Except to the extent prohibited by law in your jurisdiction, MyBarnHelp may modify or terminate the Insurance Program at any time in the manner described in Section 1 above, in which case we will (a) notify you of such changes via the email address you have provided, and (b) permit claims that were eligible for coverage prior to termination or modification to continue being processed. Further, unless and until we refer a claim directly to our third party insurer for processing as described in this Section 8, we may determine in our good faith discretion whether your claim meets the conditions for coverage under the Insurance Program. Access to the Insurance Program is not available in jurisdictions where prohibited by law.
8.2 Coverage for Horse/Livestock/Pet Veterinary Care.
(a) Veterinary Care for Horse/Livestock/Pets. Subject to the deductibles and coverage limits described in Section 8.2(b), the eligibility conditions in Section 8.2(c), the exclusions from coverage in Section 8.2(d), and the general limitations on the Insurance Program and policy conditions, the Insurance Program includes access to an insurance policy issued by a third party (the “Third Party Policy”) for reimbursement of verifiable veterinary expenses for (1) injuries to the Horse/Livestock Owner’s Horse/Livestock/Pet while in a Service Provider’s care or control and (2) injuries to a Service Provider’s own resident Horse/Livestock that resulted directly from contact with a Horse/Livestock Owner’s Horse/Livestock/Pet in the Service Provider’s care or control.
(b) Deductibles, Coverage Amounts. A deductible may apply to covered incidents. This deductible is per claim/per Horse/Livestock, payable by the Horse/Livestock Owner where the claim concerns the Horse/Livestock Owner’s Horse/Livestock, and by the Service Provider where the claim concerns the Service Provider’s Horse/Livestock. Coverage is limited to $25,000 per occurrence. If you submit a covered claim which is subject to a deductible you agree to reimburse MyBarnHelp or otherwise contribute if requested. No user will be requested to reimburse or contribute more than $250 for a covered incident. Additionally, MyBarnHelp may agree to voluntarily reimburse for uncovered events (we love you and your Horse/Livestock/Pet). No user will be requested to reimburse or contribute more than $250 for a voluntarily reimbursed incident.
(c) Eligibility Conditions. To be eligible for coverage under our Insurance Program, the following conditions must be met:
i the injury must have occurred during the scheduled start and end dates of a Booking accepted by the Service Provider and Horse/Livestock Owner prior to the day of the injury (note that injuries sustained during a pre-Booking “meet & greet” are therefore not eligible for coverage);
ii payment for the Booking during which the injury occurred must be completed via the MyBarnHelp Service;
iii you must notify MyBarnHelp of your claim via telephone (1-800-464-8128) or email (support@MyBarnHelp) during the Booking (or, if later, within 48 hours following the injury);
iv within 14 days following the injury, you must submit written documentation from a board-certified practicing veterinarian that (a) specifies the costs incurred for which reimbursement is sought, (b) confirms that the injury did not result from an illness, breed-specific condition or pre-existing condition, (c) confirms that the injury occurred during the time period of the Booking, and (d) providing any other information we or our insurer reasonably request to evaluate the claim; and
v all costs and expenses for which reimbursement is sought must be incurred and paid within 30 days following the date of the injury.
(d) Exclusions from Coverage. The following are not eligible for coverage:
i any costs incurred more than 30 days following the injury, including without limitation long-term care costs that results from the injury;
ii injuries resulting from a Horse/Livestock’s contraction of fleas, ticks or parasites during a Booking (or a recurrence of a flea, tick or parasite issue first contracted prior to a Booking);
iii injuries resulting from (or from a recurrence of) a Pre-Existing Condition, Breed-Specific Condition, Chronic Condition, Orthopedic Condition, Undetermined Cause Illness, Preventable Illness or Proptosis (as such terms are defined in Section 8.2(e) below);
iv injuries resulting from the care of any animal in violation of Section 4.1, above;
v costs or expenses resulting from pregnancy, illness, or recurrence of an illness to a Horse/Livestock/Pet;
vi any costs or expenses other than those resulting from injury to the Horse/Livestock Owner’s or Service Provider’s Horse/Livestock/Pet, including without limitation those resulting from (a) personal injury to the Service Provider, Horse/Livestock/Pet Owner, or any third party, (b) property damage or liability, (c) injury to any other Horse/Livestock, (d) emotional distress or “pain and suffering”, or (e) loss of wages, canceled travel plans, or any other incidental expenses;
vii non-medical expenses of any kind (including professional training and Horse/Livestock food); and
viii costs associated with the death of a Horse/Livestock, lost Horse/Livestocks, or replacement of a Horse/Livestock.
ix Other limitations may apply.
(e) Key Definitions. Capitalized terms used above in this Section 8 have the following meanings:
i “Pre-Existing Condition” means any injury, disease or condition, whether diagnosed by a veterinarian or not, that affected a Horse/Livestock prior to a Booking, including without limitation respiratory infections, urinary tract/bladder infections, blood disorders, periodontal/dental disease, and vomiting, diarrhea, and other gastrointestinal disorders.
ii “Breed-Specific Condition” means any condition that frequently occurs in a particular breed of Horse/Livestock/Pet, including without limitation brachycephalic syndrome (common in Pekingese, Bull, French Bull, Pugs, Chow Chows, Boston Terriers and others), hip and/or elbow dysplasia (common in Afghan Hounds, Beagles, Border Collies, Chow Chows, Golden Retrievers, German Shepherds, Great Danes, Labrador Retrievers, and others), Hypothyroidism (common in Bulldogs, Border Collies, Boston Terriers, Poodles, Great Danes, English Setters, and Standard Schnauzers and others, especially large breeds), intervertebral disc disease (IVDD) (common in Beagles, Cocker Spaniels, English Setters, French Bulldog, Pekingese, Pugs and others), other disc issues (common in Basset Hounds, BullHorse/Livestocks, Corgis, Dachshunds, Pomeranians, Corgis, Pugs and others), patellar luxation (common in Boston Terriers, Cavalier King Charles, Chihuahuas, Pomeranians, Poodles, Yorkshire Terriers and others, especially small breeds) Gastric dilatation and Volvulus, otherwise known as Bloat (common in Great Danes, German Shepherds, St. Bernard, Labrador Retriever, Irish Wolfhound, Great Pyrenees, Boxer, Weimaraner, Old English SheepHorse/Livestock, Irish Setter, Collie. Bloodhound, Standard Poodle and others).
iii “Chronic Condition” means an illness or condition that is persistent or otherwise has long-lasting effects and that generally cannot be prevented by vaccines or cured by medication, including without limitation allergies, hot spots, ear infections, cancer, diabetes, IBD (inflammatory bowel disease), Addison's disease, Cushing's disease, dry eyes (KCS), epilepsy, glaucoma, hypothyroidism or hyperthyroidism, lipomas and skin masses, and urinary or bladder crystals or blockage.
iv “Orthopedic Condition” means a disorder of the musculoskeletal system and any associated muscles, joints, and ligaments. This includes but is not limited to arthritis, Ringbone, Navicular Syndrome, Kissing Spine, IVDD & cruciate ligament tears, biceptal tenosynovitis, elbow dysplasia, hip dysplasia, fragmented medial coronoid process of the ulna (FMCP), orthopedic illness or injury on the opposite side of a prior injury, osteochondrosis (OCD), osteosarcoma and other orthopedic cancers, patellar luxation, and ununited anconeal process (UAP).
v “Undetermined Cause Illness” means any condition for which the cause is undetermined or any condition that amounts to a “diagnosis of exclusion,” including without limitation Colic, autoimmune conditions, Hemorrhagic Gastroenteritis, Pancreatitis, Stress related symptoms, Enteric Coronavirus, Cardiac disease, Bordetellosis ("kennel cough"), Canine parvovirus infection ("parvo"), Distemper, Canine influenza, Gastrointestinal disease, any form of cancer and Immune Mediated Hemolytic Anemia.
vi “Preventable Illness” means any illness or condition that could have been prevented by vaccination or normal veterinary care, including without limitation Tetanus, Eastern/Western Equine Encephalomyelitis, West Nile Virus, Equine Rhinoneumonitis, Equine Influenza, Strangles, Potomac Horse Fever, EPM, Rabies, Canine parvovirus infection ("parvo"), Leptospirosis, Distemper, Adenovirus2, Parainfluenza, Enteric Coronavirus, Canine Influenza, Lyme disease, Bordetellosis ("kennel cough"), Heartworm disease, Intestinal worms, Mange, and Staphylococci.
vii “Proptosis” means the displacement of an eye out of the eye socket, typically occurring following trauma to the head.
8.3 Liability Insurance.
(a) Coverage. Subject to the deductible and coverage limits described in Section 8.3(b), the eligibility conditions in Section 8.3(c), the exclusions from coverage in Section 8.3(d) and the general limitation of the Insurance Program in Section 8.4, the Insurance Program provides coverage for damages that the Service Provider becomes legally obligated to pay for (1) bodily injury to anyone other than the Service Provider, the Horse/Livestock Owner, or someone directly related to (or residing with) the Service Provider or Horse/Livestock Owner, (2) injury to a Horse/Livestock/Pet owned by a third party, or (3) property damage to the Horse/Livestock/Pet Owner’s personal property (other than injury or damage to his or her Horse/Livestock). Other limitations may apply.
(b) Deductibles, Coverage Amounts. A deductible may apply to covered incidents. If you submit a covered claim which is subject to a deductible you agree to reimburse MyBarnHelp/Livestock or otherwise contribute if requested. No user will be requested to reimburse or contribute more than $250 for a covered incident. Additionally, MyBarnHelp may agree to voluntarily reimburse for uncovered events (we love you and your horses/pets). No user will be requested to reimburse or contribute more than $250 for a voluntarily reimbursed incident. Coverage is limited to $3,000,000 per occurrence and $4,000,000 in the aggregate.
(c) Eligibility Conditions. In order to be eligible for coverage under our Insurance Program, the following conditions must be met:
1 The injury or damages must have occurred during the scheduled start and end dates of a Booking accepted by the Service Provider and Horse/Livestock Owner through the MyBarnHelp Service prior to the day of the injury or damages;
2 if you are a Horse/Livestock/Pet Owner, you must have completed payment via the MyBarnHelp Service for the Booking during which the injury or damages occurred in order to recover under the Insurance Program; and
3 you must notify MyBarnHelp of your claim via telephone or email during the Booking (or, if later, within 48 hours following the injury or damages).
(d) Exclusions from Coverage. The following are not eligible for coverage: (i) loss due to theft (by the Service Provider or anyone else), (ii) personal injury to the Horse/Livestock/Pet Owner, Service Provider, or anyone related to or living with the Horse/Livestock/Pet Owner or Service Provider, or (iii) property damage to the Horse/Livestock Owner’s own personal property caused by his or her Horse/Livestock. Other limitations may apply.
8.4 General Limitations on Coverage.
(a) If a Service Provider cedes care, custody or control of a Horse/Livestock/Pet to another person or party during the service period for a Booking, no coverage is available to that Service Provider under the Insurance Program for injuries to Horse/Livestock/Pet or damages that occur during the period in which care, custody or control was ceded. If, during the service period for a Booking, a Horse/Livestock/Pet Owner instructs or otherwise causes a Service Provider to relinquish the Horse/Livestock/Pet Owner's Horse/Livestock/pet to a third party, coverage for injuries or damage during that Booking may be unavailable.
(b) Damages must have occurred during the scheduled start and end dates of a Booking accepted by the Service Provider and Horse/Livestock/Pet Owner through the MyBarnHelp Service prior to the day on which the damages occurred (note that damages sustained during a pre-Booking “meet & greet” are therefore not eligible for coverage).
(c) Personal injury to the Service Provider or anyone related to or living with the Service Provider are not covered by the Insurance Program. Similarly, property damage to property of the Service Provider or anyone related to or living with the Service Provider is not covered.
(d) Other limitations may apply.
8.5 Legal Compliance. Service Providers are solely responsible for carrying insurance sufficient to comply with legal requirements in the jurisdictions where Service Providers provide services. MyBarnHelp makes no commitment that the Insurance Program will suffice for that purpose. MyBarnHelp does not verify whether Service Providers have obtained insurance, and Horse/Livestock Owners are advised to inquire directly with Service Providers about this subject.
8.6 Termination in the Event of Suit. You acknowledge and agree that all rights and benefits granted to you under the Insurance Program shall immediately terminate in the event you initiate any action, suit or claim against MyBarnHelp, or its officers, directors, employees, contractors, agents, or affiliates, concerning a claim otherwise subject to coverage under the Insurance Program.
9. Location Information; Consent to Communications.The MyBarnHelp Service’s mobile applications may implement location features that, if you consent, result in automatic collection of your geolocation information, in which case our mobile application may use such information to allow users to determine which other users are nearby.